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FAQ

When Will You Ship My Order?

Usually, if you order Monday-Friday, we will ship your order same day if ordered before 4pm. Orders placed after this time will most likely to be shipped next day. 

For orders in the United Kingdom, we mainly use Royal Mail First Class (usually received within 1-2 working days). 

Do You Offer International Shipping?

Yes! For International orders, we use airmail (usually received within 3-5 working days in Europe, and 5 working days internationally) at just £3.99 ($5.99)! We keep our shipping rates affordable so our products are available to as many of you as possible! If you would like us to use another service, please get in touch with us.

What Are Your Shipping Rates?

For orders in The United Kingdom, we offer free shipping via Royal Mail First Class. 

For worldwide orders, we use Royal Airmail at a flat rate fee of £3.99

What Is Your Return Policy?

If you are unhappy with your order for whatever reason, please send us an email at info@hybridherbs.co.uk and we'll make things as simple and convenient as possible.

If there are any questions, feel free to contact us at 020 8123 5318

Do You Wholesale?

Yes! Drop us an email with your store details/order requirement, and we'll get back to you as soon as possible.